Connect with Head Start:  
 
1-888-893-6891
headstart@geminus.org
 

PARENT & COMMUNITY COMMENT PROCEDURE

 

The Parent and Community Comment Procedure is a way for individuals to express their comments or concerns. 

Any parent receiving services through the Head Start & Early Head Start program may initiate a concern.  Such concerns may include but are not limited to the following program management and service areas: communication, disabilities, education, eligibility/enrollment/attendance, facilities, fiscal operations, health, nutrition, parent involvement, personnel, social services and transportation.

While the procedure below refers to “parents” throughout, note that the majority of these steps (one through five) are equally applicable to parents and other community members; the sixth step is required only for parents.

Attention to the confidentiality of all parties involved will be paid to throughout the steps of the following procedure, and resolutions for grievances will be reached within a reasonable timeframe.

STEP 1 – Meet with appropriate staff person

The first step in the process for parents is to meet with the appropriate staff person with whom there is an issue or suggestion. For instance, if parents have a concern about something occurring within the classroom, they are encouraged first to meet with the classroom teacher. 

STEP 2 – Meet with appropriate site leader or Delegate Director

 
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